Privacy policy.

RxSuccess Privacy Policy

Effective Date: [Insert Date]

RxSuccess (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our consulting services or visit our website.

1. HIPAA Compliance

RxSuccess complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the protection of Protected Health Information (PHI) when applicable. We implement safeguards to maintain confidentiality, integrity, and security of PHI in accordance with HIPAA regulations.

  • We do not share PHI with unauthorized parties.

  • We limit access to PHI to only necessary personnel and third-party service providers with proper agreements in place.

  • We maintain security measures to protect sensitive healthcare-related data.

If you are a healthcare provider or pharmacy working with RxSuccess, we will execute a Business Associate Agreement (BAA) where required to outline our HIPAA responsibilities.

2. Information We Collect

RxSuccess may collect the following types of information:

A. Personal Information

When you engage with our services, we may collect:

  • Name, business name, and job title

  • Email address and phone number

  • Billing and payment information

  • Business details related to consulting services

B. Protected Health Information (PHI)

If applicable, we may process PHI strictly under HIPAA guidelines, including but not limited to:

  • Patient-related marketing or consulting services (as authorized)

  • Healthcare provider information related to our services

C. Non-Personal Information

We may collect non-personal data, such as:

  • Website usage data (via cookies or analytics tools)

  • IP addresses and browser types

  • General location data (if provided)

3. How We Use Your Information

We use the collected information to:

  • Provide and manage consulting services

  • Process payments and invoices

  • Communicate with clients about services, updates, or support

  • Ensure compliance with HIPAA and legal obligations

  • Improve our website and service offerings

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. How We Protect Your Information

RxSuccess takes reasonable measures to secure your data, including:

  • HIPAA-compliant security protocols for handling PHI

  • Using secure payment processing systems

  • Limiting access to personal data within our company

  • Implementing technical and administrative safeguards

While we follow industry best practices, no system is completely secure, and we cannot guarantee absolute protection of data.

5. Data Sharing & Third-Party Services

We may share your information with:

  • Service providers who assist with payment processing, analytics, or business operations

  • Legal authorities, if required by law or to protect our rights

  • Business partners, only with your consent

For any PHI shared with third-party vendors, we require Business Associate Agreements (BAAs) to ensure HIPAA compliance.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve website performance and user experience

  • Analyze traffic patterns and visitor interactions

  • Store preferences for future visits

You can adjust cookie settings in your browser, but disabling them may affect website functionality.

7. Data Retention

We retain personal data only as long as necessary for:

  • Providing services

  • Meeting legal and tax obligations

  • Ensuring HIPAA compliance

  • Resolving disputes

After this period, we securely delete or anonymize your data.

8. Your Rights & Choices

You have the right to:
✔ Access the personal information we hold about you
✔ Request corrections to inaccurate information
✔ Request data deletion, unless required by law or HIPAA regulations
✔ Opt out of marketing communications

To exercise these rights, please contact us at [Your Contact Information].

9. Third-Party Links

Our website may contain links to external sites. RxSuccess is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy as needed. Clients will be notified of significant changes. Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or HIPAA compliance, contact:

RxSuccess
Lindsey Pacitti

586-651-0832